Shipping policy

Shipping Policy
Last updated: 21 September 2026

This Shipping Policy applies to orders placed through jerseybmw.com.

Order processing
Orders are normally processed within 1–3 business days after payment has been successfully confirmed.
Orders are not normally processed or shipped on weekends or public holidays. During busy periods, promotions, product launches, or other unexpected events, processing may take longer. If a significant delay affects your order, we will contact you using the details provided at checkout.

Estimated delivery times
Estimated delivery times after dispatch are:
United States: 10–25 business days
Canada: 10–25 business days
Europe: 10–25 business days
Australia and New Zealand: 10–25 business days
Other supported destinations: 10–25 business days

These are estimates rather than guaranteed delivery dates. Delivery may be delayed by customs processing, weather, carrier disruption, incorrect address details, public holidays, or other events outside our reasonable control.

Shipping fees
Shipping fees are calculated and displayed at checkout based on the delivery destination, package size, shipping method, and other applicable factors.
From time to time, we may offer free shipping promotions on eligible orders. Promotional shipping terms will be displayed at the time of the promotion.

Customs, duties, and taxes
International orders may be subject to customs duties, import taxes, brokerage fees, or other charges imposed by the destination country.
Unless the checkout specifically states that these charges are included or prepaid, the customer may be responsible for any applicable customs duties, import taxes, and local charges.
Customers are responsible for providing accurate delivery information and completing any customs requirements that apply to their order.

Tracking
When your order is dispatched, we will send a shipping confirmation email containing tracking information where tracking is available.
Tracking information may take 24–72 hours to become active after dispatch.

Incorrect delivery address
Please check your delivery address carefully before completing your order.
We are not responsible for delays, failed delivery, or additional shipping costs caused by an incorrect or incomplete address supplied by the customer. If an order has not yet been dispatched, contact us as soon as possible and we will try to update the address.

Lost, delayed, or delivered orders
If your order appears to be lost or significantly delayed, contact us at gazm3141@outlook.com. We will work with the shipping carrier to investigate the delivery status.
If tracking shows that an order was delivered but you have not received it, please first check with household members, neighbours, building reception, and the carrier. We may request additional information before determining the appropriate resolution.
Nothing in this policy limits your rights where we are responsible for a failure to deliver or where applicable consumer law provides a remedy.

Contact
Email: gazm3141@outlook.com
Phone: 6809259398
Address: LYNN ASHLY HASSETT, 15 N Ocean Dr, KEY LARGO