Refund policy

Refund and Returns Policy
Last updated: 21 September 2026

At LYNN ASHLY, customer satisfaction is important to us. This Refund and Returns Policy applies to purchases made through jerseybmw.com.
This policy does not limit or exclude any rights you may have under applicable consumer protection laws.

Returns
You may request a return within 30 calendar days after the date your order is delivered.
To be eligible for a return, an item must:
Be unused and unworn
Be in its original condition and packaging where reasonably possible
Include proof of purchase or the relevant order number
Not be damaged through misuse, neglect, or improper care

To start a return, contact us at:
Email: gazm3141@outlook.com
Phone: 6809259398
Return address: LYNN ASHLY HASSETT, 15 N Ocean Dr, KEY LARGO

Please contact us before sending an item back. We will provide return instructions where required. Items returned without sufficient order information may take longer to process, but this does not affect your statutory rights.

Non-returnable items
Unless required by applicable law, the following items may not be eligible for return:
Personalised or custom-made products
Gift cards
Items clearly marked as final sale
Products that have been used, worn, washed, or damaged after delivery
Products that cannot reasonably be returned for health, hygiene, or safety reasons after being unsealed

This does not affect your rights if an item is faulty, misdescribed, unsafe, or not fit for purpose.

Return shipping costs
For a change-of-mind return, the customer is responsible for the reasonable cost of returning the item unless we state otherwise.
If an item is faulty, damaged before delivery, incorrect, or not as described, we will cover the reasonable return cost or provide an appropriate remedy in accordance with applicable law.

Damaged, faulty, or incorrect items
Please contact us as soon as possible if you receive an item that is damaged, faulty, incorrect, or materially different from its description. Please include your order number and photographs where appropriate.
We may offer a repair, replacement, refund, or another remedy depending on the circumstances and applicable law.

Refunds
After we receive and inspect a returned item, we will notify you whether the refund has been approved.
Approved refunds will normally be issued to the original payment method within 5–10 business days. Where a different period is required by applicable law, the legally required period will apply.

Original standard delivery charges may be refundable where required by law. Additional charges for upgraded delivery services may not be refundable unless required by law.

Late or missing refunds
If you have not received an approved refund, first check your bank or payment provider. If the refund is still missing, contact us at gazm3141@outlook.com.

Contact
LYNN ASHLY
LYNN ASHLY HASSETT, 15 N Ocean Dr, KEY LARGO
Email: gazm3141@outlook.com
Phone: 6809259398